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info@onvoturkey.com
+1 (347) 544-3366
Terms of Service
Effective Date: 15 June 2025
Company: ONVOturkey (ONVO Sağlık ve Turizm Hizmetleri)
1. Acceptance of Terms
By accessing or using our website (onvoturkey.com) and its services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use this website or our services.
2. Services Overview
ONVOturkey.com provides informational, coordination, and concierge services for international patients seeking cancer treatment in Turkey. We do not provide direct medical treatment but connect patients with licensed healthcare institutions and professionals.
3. Not Medical Advice
The information on this site is for informational purposes only and does not constitute professional medical advice, diagnosis, or treatment. Always consult your healthcare provider before making medical decisions.
4. Eligibility
Our services are intended for individuals aged 18 and above. By using our website, you confirm that you are of legal age in your jurisdiction.
5. Intellectual Property
All content, including text, images, videos, design, logo (“ONVO”), and layouts are the intellectual property of ONVOturkey unless otherwise stated.
You may not copy, reproduce, modify, or distribute any content without written permission.
6. User Conduct
You agree not to:
Use the site for illegal or unauthorized purposes
Submit false or misleading information
Disrupt or attempt to disrupt the website or services
Collect personal data from the website
7. Third-Party Links
We may provide links to third-party healthcare providers or hotel partners. We are not responsible for the content, practices, or services of these external sites.
8. Limitation of Liability
ONVO shall not be liable for:
Any direct, indirect, or consequential damages related to the use or inability to use our services
Any issues arising from medical services rendered by third-party institutions
Delays, cancellations, or miscommunications beyond our control
9. Privacy
We are committed to protecting your privacy. Please review our separate Privacy Policy for full details on how your data is collected, stored, and used.
10. Service Modifications
ONVO reserves the right to modify, suspend, or discontinue any part of the website or services without prior notice.
11. Indemnification
You agree to indemnify and hold harmless ONVOturkey, its founders, staff, and partners from any claims, losses, or damages arising from your use of the website or services.
12. Governing Law
These Terms are governed by the laws of the Republic of Turkey. Any disputes shall be resolved in the courts of Istanbul.
13. Contact Information
For any questions regarding these Terms, please contact:
📧 info@onvoturkey.com
Privacy Policy
Effective Date: 15 June 2025
Company: ONVOturkey (ONVO Sağlık ve Turizm Hizmetleri)
Website: https://onvoturkey.com
Contact: info@onvoturkey.com
1. Introduction
ONVOturkey (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or interact with onvoturkey.com and our related services.
2. What Information We Collect
a) Personal Information You Provide
When you contact us, fill out a form, or request a consultation, we may collect:
Full name
Email address
Phone number
Country of residence
Medical condition and travel preferences (optional and only with consent)
b) Automatically Collected Information
We may automatically collect:
IP address
Browser type
Device type
Pages visited
Time spent on our site
(using tools such as Google Analytics)
3. How We Use Your Information
We may use your data to:
Respond to inquiries and provide service information
Schedule medical consultations and travel assistance
Improve our website and services
Send updates and promotional materials (only if you opt-in)
Ensure site security and fraud prevention
4. Legal Basis for Processing
We process your data based on:
Your consent (e.g. submitting a contact form)
Legitimate interest (e.g. site improvement, communication)
Legal obligations (when applicable under Turkish law)
5. Sharing of Information
We do not sell your personal data. We may share your information only with:
Partner medical institutions (with your explicit consent)
Travel and accommodation partners (if needed and approved by you)
Service providers that help us operate the site (e.g. hosting, analytics)
All partners are contractually obligated to protect your data.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes stated in this policy, or as required by law. You may request deletion at any time.
7. Your Rights
You have the right to:
Access your personal data
Correct or update your data
Request deletion (“right to be forgotten”)
Withdraw consent
Object to data processing
Lodge a complaint with your local data authority
To exercise your rights, contact us at info@onvoturkey.com
8. Cookies and Tracking
We use cookies for:
Website functionality
Performance analytics
Personalized user experience
You can manage or disable cookies via your browser settings. See our Cookie Policy for more.
9. Data Security
We implement strong security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
10. International Data Transfers
As a global service, your information may be stored or processed outside your home country. We ensure all data transfers comply with applicable laws and safeguards.
11. Children’s Privacy
Our website is not intended for users under the age of 18. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” above.
13. Contact
For any questions or concerns about this policy, please contact:
📧 info@onvoturkey.com